AGENDA: C5 Fall 2023
November 15-16, 2023
Venue: The Inverness Hotel
200 Inverness Drive West
Englewood, Colorado, 80112
303-799-5800
As of November 2, 2023
*All C5 events will take place in Conference Room D unless otherwise noted.
Wednesday, November 15, 2023
8:00—8:30 AM
8:30—9:00 AM
Susie Tomenchok, Chief Business Officer, Syndeo Institute
Betsy Steinbeck, President & Owner, EBS Consulting, LLC
9:00—9:15 AM
Diane Christman, President & CEO, SI@TCC
9:15—11:15 AM
Betsy Steinbeck
11:15—11:30 AM
11:30 AM—12:30 PM
Sarah Eder, Principal, Primavera Group
Sarah Dauro, General Manager, Primavera Group
12:30—1:30 PM
Inverness Hotel
1:30—2:30 PM
(closed session, C5 Members only)
Diane Christman
Susie Tomenchok
Betsy Steinbeck
2:30—2:45 PM
2:45—3:45 PM
Lisa Schwab, Director of Strategic Growth Engagement, CableLabs
3:45—4:00 PM
Wyatt Barnett, Senior Director, Technology Enablement, NCTA
4:00—4:30 PM
Iris Harel, Client Partner/Client Business Executive, AMdocs
4:30—5:00 PM
Betsy Steinbeck
5:45—8:00 PM
Inverness Hotel
Thursday, November 16, 2023
8:00—8:30 AM
Breakfast & Networking
8:30—9:00 AM
Welcome & Opening Remarks
Susie Tomenchok
Betsy Steinbeck
9:00—9:30 AM
Amdocs Presentation
Iris Harel
9:30—9:45 AM
AWS/SCTE Bot Demo
Jennifer Andreoli-Fang, Head of Wireline Networks, AWS
9:45—10:00 AM
Break
10:00—10:30 AM
Association AI Panel Update
Mark Snow, Senior Vice President & General Manager, CTAM
Mickie Calkins, Vice President-Strategic Partnerships, CableLabs
Wyatt Barnett
10:30—10:50 AM
CableLabs Update
Mickie Calkins
10:50—11:30 AM
CTAM Update
Mark Snow
11:30 AM—12:00 PM
Logistics/Agenda Reset
Betsy Steinbeck
12:00—1:00 PM
Lunch
Inverness Hotel
1:00—1:30 PM
Kore.ai Presentation
Corey Erkes, Sales Director, Kore.ai
1:30—2:30 PM
Fireside Chat
Rich Jennings, President, Comcast West Division
Eric Burton, Senior Vice President-Tools, Technology, & Quality, Comcast
2:30—2:45 PM
IA Microlearning
Melissa Schneider, Instructor, SI@TCC
2:45—3:00 PM
Start, Stop, Continue
Betsy Steinbeck
Syndeo Institute at The Cable Center Contacts
Mary Yacovetta, Programs & Special Projects Manager
myacovetta@syndeoinstitute.org
303-257-1603
Becky Woods, Project & Executive Manager
bwoods@syndeoinstitute.org
720-231-3458