b'CX JOURNALCOLLABORATION THAT TRANSFORMED AN INDUSTRYIn recent years C5 has morphed into the Syndeo Institute CX Collaborative (CXC). Providers from other regions of the globeEurope, Latin America, and SouthRob StoddardAmericahave come to the table. Vendors of CXSenior Vice President, NCTA services have brought their expertise into the mix.- The Internet & Television And todays companies are spending hundreds of millions more dollars to shore up CX. Association (retired)Newer generations of digital-savvy customer careFollowing a career in journalism and government, Rob Stoddard leaders have succeeded their forbears on CXC. But theworked for more than three decades in senior positions in corporate groups mission, to ignite CX excellence for an entirecommunications, public relations, and public affairs serving the cable industry, burying once and for all the industrys laxtelecommunications industry. Stoddard represented NCTA as a member of the industry CX Collaborative (formerly C5). He is reputation in customer care, is more powerful than ever.a member of the Cable Television Pioneers and author of "20 While this legacy of striving already exceeds twoYears of C5.decades, the people and companies comprising CXC are just getting started.READ 20 YEARS OF C5Discover how the individuals and companies fueling the CX effort are making a difference in the lives of American and global consumers. WATCH CX ARCHIVE PANEL 1WATCH CX ARCHIVE PANEL 217'