b'Syndeo Institute Celebrates Four Decades of Innovation: Then, Now, Next As we proudly launch our fourth annual Intrapreneurship & Innovation Report, Syndeo Institute marks a pivotal moment. This year, as we celebrate our 40th anniversary, we honor four decades of serving as stewards of the cable industrys transformative leadership in connectivity and innovation. The theme of this years report is "Then, Now, Next," which explores the evolutionary journey from the pioneering of the original cable infrastructure to today\'s digital transformation landscape, while charting the path forward for intrapreneurial leaders shaping tomorrow\'s connected world. TABLE OF CONTENTS03 Foreword: Diane Christman14 40th Anniversary: Womens ArchiveThen, Now, Next: ExpandingPreserving Pioneering Voices: The Our Impact Syndeo Institute Women\'s Archive05 Foreword: Lou Borrelli 16 CX Journal: Rob StoddardThen, Now, Next:Four DecadesFrom Cable Crisis to Customer Careof Connectivity Innovation18 CX Journal: CXC Conference08 40th Anniversary: Bridget Baker Collaborate to ElevateForty Years Forward: Where Legacy Meets the Future of Leadership20 CX Journal: Mark TrudeauData-Driven Insights: Bridging North 40th Anniversary: Jake Perlman American Lessons with European 11 OpportunitiesInaugural Winner of the Innovation & Intrapreneurship Award for Excellence22 Closing Remarks: Camilla Formica + Paul Cunningham13 40th Anniversary: Documentary Beyond Borders: Syndeo Institute\'s Documenting The Foundation of Our Digital World: The Syndeo Institute Feature Film Next Chapter2'