CABLE HALL OF FAME

The 26th Annual Cable Hall of Fame

Celebrating industry trailblazers and their lasting impact.

Tina Perry

2023 Cable Hall of Fame

Thursday, April 27, 2023
at the Ziegfeld Ballroom, 141 W. 54th St., New York City

2023 INFORMATION & REGISTRATION

Your name in front of an elite group of industry leaders.

Learn more about 2023 Cable Hall of Fame sponsorship opportunities.

sponsorships

The Cable Hall of Fame celebrates the most innovative and influential leaders in the connectivity, content, and entertainment business. We recognize the top leaders and innovators for exceptional dedication to the industry and to their people. One of the industry’s most prestigious and exclusive honors, inductees are selected from a large group of nominees by a committee of peers and leaders. Since 1998, 153 luminaries have been inducted into the Cable Hall of Fame.

CHOF22

2023 Cable Hall of Fame

The 26th Annual Cable Hall of Fame took place on Thursday, April 27, 2023 at The Ziegfeld Ballroom in New York City.

2023 Cable Hall of Fame Recap

Celebrating industry leaders and their influence, impact, and accomplishment

Current Honorees

Congratulations to our 2023 honorees!

View the current Cable Center Hall of Fame honorees.

2023 HONOREES
Past Hall Of Famer

Over 25 years of Cable Hall of Famers.

Find information about past honorees.

Browse Cable Hall of Fame
bresnan

The 2023 Bresnan Ethics in Business Award.

Learn more about this year’s Bresnan Award honoree

CURRENT BRESNAN HONOREE

Thank you to our 2023 sponsors

As of April 14, 2023

ACA America's Communications Association #ACAConnects
Advance
Amdocs
Anna & John J. Sie Foundation
Ascendion
Barclays
CableLabs
Cable One
cahill
CEA Group - 50th Anniversary, est. 1973
Charter Communications
Comcast
Cravath, Swaine & Moore LLP
CSG
Flynn Wright
GTCR
Hallmark Media
J.P. Morgan
Mediacom
Liberty Global
NCTA - The Internet & Television Association
nctc
Optimum.
Prime Women Media

Media Sponsors

Cablefax
LightReading
B+C - Broadcasting+Cable
Multichannel News

Gibbs Jones

C5 Emeritus
Owner (Spartanburg)

ARCpoint Labs

Gibbs is a customer experience executive with over 25 years of customer experience leadership and expertise in the design, optimization and implementation of customer contact operations. Gibbs has combined skill in the human and technology side of customer contact operations, including the procurement and installation of ACD equipment, workforce management and CRM systems. He has directed the start-up of multiple customer contact operations, with industry expertise in consumer electronics, communications, retail, manufacturing, financial services, banking, and direct sales.

Gibbs has over ten years experience in the Cable Industry. Most recently Gibbs was the Senior Vice President of Customer Experience for Suddenlink Communications. Gibbs worked with Suddenlink’s six regional senior vice presidents and the managers of its customer-contact call centers in Arizona, Missouri, North Carolina, Texas and West Virginia to measure and improve Customer Satisfaction through transactional and relationship Net Promoter Programs and JD Power Research Studies.

Gibbs was also responsible for the company’s social media strategy where he made sure Suddenlink was active in the major social networking channels and found new ways to improve customer loyalty in this space.

Currently Gibbs owns two ARCpoint Labs locations. ARCpoint is a leader in the B to C and B to B drug and alcohol testing industry. Additionally, Gibbs has a consulting practice that helps companies improve their customer experience.

Gibbs is a Certified Net Promoter® Associate and has been a speaker at various conferences and is frequently called upon to discuss considerations related to measuring and improving the customer experience, exceptional contact center management, and optimizing the employee experience.

 

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