Edward D. Breen Technical Archives

An evolution of equipment.

Decoration

What started with a single off-air antenna transmitting one or two channels is now a service that delivers seemingly endless channels of entertainment and information to millions of consumers.

Between that single antenna and the satellite, there were a lot of different types of equipment, prototypes, tools, and products. Examples of many of these are held here at The Cable Center in the Edward D. Breen Technical Archives.

You might find a coffee can amplifier or a signal processor, or remote controls of every generation. Amplifiers, set-top boxes, and weatherscans also have homes here. These are just a few of more than 2,500 pieces of equipment that exhibit the history of the cable industry from 1950s transistors to the fiber optics of today.

This one-of-a-kind archive is an exhibit of objects that tell the story of how the cable industry adapted, changed, and progressed into what it is today.

Edward D. Breen Technical

Want to view the collection online?

The virtual version of the Edward D. Breen Technical Archives is available via 360° video and can be found here.

Take a virtual 360° tour.

Highlights from the collection.

See some of the most interesting items featured in the collection.

Coffee Can Amplifier

Full Service Network Giant Remote

Jerrold Model 704 Field Strength Meter

Anixter Laser Link

QUBE Set-Top Box

Telemation Weather Station

Time Warner Cable Motorola Roadrunner Cable Modem

1960s TV with Meters

Thank you to our donors.

This collection is made possible by generous donations from individuals, vendors, manufacturers, operators, engineers and industry pioneers.

Have something to donate?

If you have a piece of cable industry history that you’d like to donate, we’d love to hear about it. Contact barcolibrary@syndeoinstitute.org

For more information.

If you are looking for a particular piece of equipment or more information about this collection, please contact barcolibrary@syndeoinstitute.org

Gibbs Jones

C5 Emeritus
Owner (Spartanburg)

ARCpoint Labs

Gibbs is a customer experience executive with over 25 years of customer experience leadership and expertise in the design, optimization and implementation of customer contact operations. Gibbs has combined skill in the human and technology side of customer contact operations, including the procurement and installation of ACD equipment, workforce management and CRM systems. He has directed the start-up of multiple customer contact operations, with industry expertise in consumer electronics, communications, retail, manufacturing, financial services, banking, and direct sales.

Gibbs has over ten years experience in the Cable Industry. Most recently Gibbs was the Senior Vice President of Customer Experience for Suddenlink Communications. Gibbs worked with Suddenlink’s six regional senior vice presidents and the managers of its customer-contact call centers in Arizona, Missouri, North Carolina, Texas and West Virginia to measure and improve Customer Satisfaction through transactional and relationship Net Promoter Programs and JD Power Research Studies.

Gibbs was also responsible for the company’s social media strategy where he made sure Suddenlink was active in the major social networking channels and found new ways to improve customer loyalty in this space.

Currently Gibbs owns two ARCpoint Labs locations. ARCpoint is a leader in the B to C and B to B drug and alcohol testing industry. Additionally, Gibbs has a consulting practice that helps companies improve their customer experience.

Gibbs is a Certified Net Promoter® Associate and has been a speaker at various conferences and is frequently called upon to discuss considerations related to measuring and improving the customer experience, exceptional contact center management, and optimizing the employee experience.

 

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