REGISTRATION

Register to attend the 2023 Cable Hall of Fame celebration.

Decoration

There are three ways to confirm your attendance.

CHOF2022
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Gold Table

$35,000
  • Prime table for 10
  • VIP Cocktail Reception for 10
  • Cocktail Reception for 10
  • After Party for 10
  • Company logo on website, and all advertisements
  • Two 2023 Cable Hall of Fame commemorative hardbound yearbooks with honoree headshots, bios, and exciting photos of the event
CALL OR EMAIL TO RESERVE

Silver Table

$30,000
  • Select table for 10
  • Cocktail Reception for 10
  • After Party for 10
  • Company logo on website
  • Two 2023 Cable Hall of Fame commemorative hardbound yearbooks with honoree headshots, bios, and exciting photos of the event
CALL OR EMAIL TO RESERVE

Bronze Table

$25,000
  • Table for 10
  • Cocktail Reception for 10
  • After Party for 10
  • Two 2023 Cable Hall of Fame commemorative hardbound yearbooks with honoree headshots, bios, and exciting photos of the event
CALL OR EMAIL TO RESERVE

Patron Pass​

$2,200
  • Individual name on website
  • One seat (select seating)
  • VIP Cocktail Reception
  • Cocktail Reception
  • After Party
Buy Patron Pass

Individual Ticket​

$1,400
  • One seat (open seating)
  • Cocktail Reception
  • After Party
BUY INDIVIDUAL TICKETS

For more information about attending this year’s celebration, please contact: chof@syndeoinstitute.org or 720.502.7513

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Gibbs Jones

C5 Emeritus
Owner (Spartanburg)

ARCpoint Labs

Gibbs is a customer experience executive with over 25 years of customer experience leadership and expertise in the design, optimization and implementation of customer contact operations. Gibbs has combined skill in the human and technology side of customer contact operations, including the procurement and installation of ACD equipment, workforce management and CRM systems. He has directed the start-up of multiple customer contact operations, with industry expertise in consumer electronics, communications, retail, manufacturing, financial services, banking, and direct sales.

Gibbs has over ten years experience in the Cable Industry. Most recently Gibbs was the Senior Vice President of Customer Experience for Suddenlink Communications. Gibbs worked with Suddenlink’s six regional senior vice presidents and the managers of its customer-contact call centers in Arizona, Missouri, North Carolina, Texas and West Virginia to measure and improve Customer Satisfaction through transactional and relationship Net Promoter Programs and JD Power Research Studies.

Gibbs was also responsible for the company’s social media strategy where he made sure Suddenlink was active in the major social networking channels and found new ways to improve customer loyalty in this space.

Currently Gibbs owns two ARCpoint Labs locations. ARCpoint is a leader in the B to C and B to B drug and alcohol testing industry. Additionally, Gibbs has a consulting practice that helps companies improve their customer experience.

Gibbs is a Certified Net Promoter® Associate and has been a speaker at various conferences and is frequently called upon to discuss considerations related to measuring and improving the customer experience, exceptional contact center management, and optimizing the employee experience.

 

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