Henry Hoberman

Henry Hoberman

Chief Legal Officer
A+E Networks

Henry Hoberman is Executive Vice President and General Counsel, A+E Networks®, which encompasses A&E®, HISTORY®, Lifetime®, Lifetime® Movies, FYITM, VICELAND®, HISTORY en Español®, Crime+InvestigationTM, Military HISTORY®, LRW®, as well as A+E StudiosTM, A&E IndieFilms®, A+E Networks International®, A+E Networks Digital® and A+E Networks Consumer Products®. Since joining A+E Networks® in January 2014, Hoberman has overseen all legal and business affairs teams and legal functions, including International and Domestic Distribution, Corporate, Scripted and Unscripted Business Affairs, Digital, Litigation, Intellectual Property, Consumer Products, Risk Management, Production, Standards and Practices, Rights Management and Music Licensing.

Hoberman has over 30 years of experience in the media and entertainment industry. Prior to joining A&E Networks®, he served as Senior Executive Vice President, Global General Counsel and Secretary for the Motion Picture Association of America (MPAA), where he was responsible for running three MPAA divisions worldwide: Legal, Content Protection and Rights Management. Before MPAA, Hoberman served as the Executive Vice President, General Counsel and Secretary of RHI Entertainment, Inc., a New York-based television production company, where he oversaw all worldwide business affairs, legal affairs and human resources functions and helped spearhead the company’s 2008 IPO.

During the previous decade, Hoberman held various positions of leadership at ABC and The Walt Disney Company, including Senior Vice President, Litigation and Employment Practices, ABC, Inc., where he served as the worldwide head of litigation for all ABC-owned properties, including the ABC Television Network. Before joining ABC/Disney, Hoberman was an Equity Partner in the Media and Communications Group at Baker & Hostetler, LLP and an Assistant United States Attorney in Washington, DC. He has also served as Chairman of the Board of the Media Law Resource Center, a prominent nonprofit organization founded in 1980 by major American media companies to defend free press and free speech rights, and is a recipient (with colleagues) of the First Amendment Award from the Society of Professional Journalists for obtaining the court-ordered, public disclosure of the Independent Counsel’s full Iran-Contra report.

Hoberman received both his undergraduate and law degrees from the University of Pennsylvania.

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Gibbs Jones

C5 Emeritus
Owner (Spartanburg)

ARCpoint Labs

Gibbs is a customer experience executive with over 25 years of customer experience leadership and expertise in the design, optimization and implementation of customer contact operations. Gibbs has combined skill in the human and technology side of customer contact operations, including the procurement and installation of ACD equipment, workforce management and CRM systems. He has directed the start-up of multiple customer contact operations, with industry expertise in consumer electronics, communications, retail, manufacturing, financial services, banking, and direct sales.

Gibbs has over ten years experience in the Cable Industry. Most recently Gibbs was the Senior Vice President of Customer Experience for Suddenlink Communications. Gibbs worked with Suddenlink’s six regional senior vice presidents and the managers of its customer-contact call centers in Arizona, Missouri, North Carolina, Texas and West Virginia to measure and improve Customer Satisfaction through transactional and relationship Net Promoter Programs and JD Power Research Studies.

Gibbs was also responsible for the company’s social media strategy where he made sure Suddenlink was active in the major social networking channels and found new ways to improve customer loyalty in this space.

Currently Gibbs owns two ARCpoint Labs locations. ARCpoint is a leader in the B to C and B to B drug and alcohol testing industry. Additionally, Gibbs has a consulting practice that helps companies improve their customer experience.

Gibbs is a Certified Net Promoter® Associate and has been a speaker at various conferences and is frequently called upon to discuss considerations related to measuring and improving the customer experience, exceptional contact center management, and optimizing the employee experience.


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