C5 Fall 2023 Conference
On November 15 & 16, 2023, Syndeo Institute at The Cable Center hosted the C5 Fall 2023 Conference, welcoming delegates to Inverness Hotel in Englewood, Colorado.
C5 Fall 2023 was brought to you by
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Wednesday, November 15, 2023
8:00—8:30 AM
8:30—9:00 AM
Susie Tomenchok, Chief Business Officer, Syndeo Institute
Betsy Steinbeck, President & Owner, EBS Consulting, LLC
9:00—9:15 AM
Diane Christman, President & CEO, SI@TCC
9:15—11:00 AM
Betsy Steinbeck
11:00—11:10 AM
11:10—11:30 AM
Update From Spring Association AI Panel
Wyatt Barnett, Senior Director, Technology Enablement, NCTA
Mark Snow, Senior Vice President & General Manager, CTAM
11:30 AM—12:30 PM
Sarah Dauro, General Manager, Primavera Group
12:30—1:30 PM
Inverness Hotel
1:30—2:30 PM
(closed session, C5 Members only)
Diane Christman
Susie Tomenchok
Betsy Steinbeck
2:30—2:45 PM
2:45—3:45 PM
Lisa Schwab, Director of Strategic Growth Engagement, CableLabs
3:45—4:45 PM
Wyatt Barnett, Senior Director, Technology Enablement, NCTA
3:45—4:45 PM
Kiran Vemireddi, Head of Solution Sales & Architecture, Amdocs
4:45—5:15 PM
Betsy Steinbeck
5:45—8:00 PM
Inverness Hotel
Thursday, November 16, 2023
8:00—8:30 AM
Breakfast & Networking
8:30—9:00 AM
Welcome & Opening Remarks
Susie Tomenchok
Betsy Steinbeck
9:00—9:45 AM
AWS/SCTE Bot Demo
Jennifer Andreoli-Fang, Head of Wireline Networks, AWS
9:45—10:45 AM
AI + CX = Digital Empathy
Samuel Cummings, Chief Executive Officer, Dataplant
10:45—11:25 AM
CTAM Update
Mark Snow
10:30—10:50 AM
CableLabs Update
Mickie Calkins
10:50—11:30 AM
CTAM Update
Mark Snow
11:25 AM—12:00 PM
Logistics/Agenda Reset/Group Photo
Betsy Steinbeck
12:00—1:00 PM
Lunch
Inverness Hotel
1:00—1:30 PM
Kore.ai Presentation
Corey Erkes, Sales Director, Kore.ai
1:30—2:30 PM
Fireside Chat
Rich Jennings, President, Comcast West Division
Eric Burton, Senior Vice President-Tools, Technology, & Quality, Comcast
2:30—2:45 PM
NCTA Update
Wyatt Barnett
2:45—3:00 PM
Start, Stop, Continue
Betsy Steinbeck
Syndeo Institute at The Cable Center Contacts
Mary Yacovetta, Programs & Special Projects Manager
myacovetta@syndeoinstitute.org
303-257-1603
Becky Woods, Project & Executive Manager
bwoods@syndeoinstitute.org
720-231-3458