Intrapreneurial Leadership

Innovators making an impact.

Intrapreneurial Leadership Course Overview
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About This Course

Confident leadership starts with thinking like an intrapreneur. This eight-week course provides rising leaders with the skills to move up the ladder with the confidence to navigate change and workplace dynamics.

Intrapreneurial Leadership prepares employees for leadership roles by strengthening the behaviors and mindsets—power skills—executives seek. This course teaches new leaders how to play to their strengths and identify the strengths of their team. Your up-and-coming leaders will learn the value of feedback, both given and taken, and the art of negotiating and self-advocating. They’ll graduate from Intrapreneurial Leadership ready to move up to the next level of leadership and work at the top of their potential.

Intrapreneuial Leadership

Top soft skills for the hybrid workplace: Emotional intelligence, leadership and social influence, and taking initiative from the inside (Fast Company)

Who Should Take This Course:

This course is where rising leaders (manager to senior director) get the skills to move into the next levels of management through effective, confident leadership.

Your leaders will develop competencies to:

  • Exhibit strengths-based leadership
  • Clarify vision, values, and purpose
  • Manage professional brands and outward perceptions
  • Self-advocate
  • Navigate corporate dynamics and manage up
  • Incorporate feedback—both give and receive

Sample Class Format:

Week 1: Monday from 10:00am-12:30pm MST

Weeks 2-7: Mondays from 10:00am-11:00am MST

Week 8: Monday from 10:00am-12:30pm MST


*Weekly assignments vary in time commitment. Please expect one to two hours of additional working time each week. Estimated total class time is 25 hours.

Course Format:
  • Eight-week virtual course

  • Kickoff: Two 2-hour sessions

  • Weekly: Six 1.5-hour sessions

  • Capstone: Two 2-hour sessions

2023 Classes:
  • Summer 2023: Jun. 5 – Jul. 31
  • Fall 2023: Sept. 25 – Nov. 13

Select one class per participant. Team courses or additional classes added based on demand.

Course Tuition:
  • $5,950 Standard
  • $5,000 Enterprise*

*Purchase seats in increments of 10 across any course or class combination and receive a price per seat of $5,000, plus get an 11th seat free.

Class Size: Up to 25 individuals

Questions? Email:

Susie Tomenchok, Intrapreneurial Leadership Developer and Instructor​, Intrapreneurship Academy

Meet Susie Tomenchok

Intrapreneurial Leadership Developer and Instructor
  • Connectivity industry veteran
  • Successful Entrepreneur
  • Author of The Art of Everyday Negotiation Without Manipulation
  • Executive coach, specializing in helping people identify their superpowers and advocate for themselves
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If you are looking for a great opportunity to receive very deliberate feedback, improve your networking skills, or change the way you look at negotiation, this course is right for you.

Intrapreneurial Leadership Graduate
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For new leaders with big potential.

Enroll your leaders or teams in an upcoming Intrapreneurial Leadership course, or download our brochure and course outline here.

Questions? Contact

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Gibbs Jones

C5 Emeritus
Owner (Spartanburg)

ARCpoint Labs

Gibbs is a customer experience executive with over 25 years of customer experience leadership and expertise in the design, optimization and implementation of customer contact operations. Gibbs has combined skill in the human and technology side of customer contact operations, including the procurement and installation of ACD equipment, workforce management and CRM systems. He has directed the start-up of multiple customer contact operations, with industry expertise in consumer electronics, communications, retail, manufacturing, financial services, banking, and direct sales.

Gibbs has over ten years experience in the Cable Industry. Most recently Gibbs was the Senior Vice President of Customer Experience for Suddenlink Communications. Gibbs worked with Suddenlink’s six regional senior vice presidents and the managers of its customer-contact call centers in Arizona, Missouri, North Carolina, Texas and West Virginia to measure and improve Customer Satisfaction through transactional and relationship Net Promoter Programs and JD Power Research Studies.

Gibbs was also responsible for the company’s social media strategy where he made sure Suddenlink was active in the major social networking channels and found new ways to improve customer loyalty in this space.

Currently Gibbs owns two ARCpoint Labs locations. ARCpoint is a leader in the B to C and B to B drug and alcohol testing industry. Additionally, Gibbs has a consulting practice that helps companies improve their customer experience.

Gibbs is a Certified Net Promoter® Associate and has been a speaker at various conferences and is frequently called upon to discuss considerations related to measuring and improving the customer experience, exceptional contact center management, and optimizing the employee experience.


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